FREQUENTLY ASKED QUESTIONS

When your order has been successfully received by our system, you’ll see a confirmation page. A confirmation e-mail will also be sent to the e-mail address you specified, giving the details of your order. This confirmation indicates that your order has been received; fulfillment of your order may be impacted by stock availability. If you can’t find this confirmation email, check your spam or junk mail folders. Contact us if you have any queries about your order.

Yes. Please contact us and we will assist you to place your order.

Online Enquiries:
064 887 0195
Email: info@uhurushop.co.za
International caller, please dial +27 64 887 0195

Call Centre Operating Hours:
Monday – Friday 8.00am – 17.00pm
Saturday 8am – 13.00pm
Sunday Closed
Public Holidays 8am – 5pm

The individual price of each item purchased online is calculated with any promotional discounts applied when you check out. The price you see online is the price that you will be charged when your order is fulfilled. The only exception to this is items which are sold by weight. In these cases, the price you are charged could be slightly more or slightly less than the guideline price indicated online, depending on the weight of the product delivered to you. These items will be clearly shown on your invoice. Please note that some food product pricing will differ slightly by region. Due to this, the price you see may change if you have not already selected a region and suburb before adding the item to your basket, or if you changed the delivery address during checkout.

This should not happen. You delivery invoice should reflect exactly what has been delivered. Please contact us and we will rectify this.

Allow us to help you with this, please contact us for assistance on info@uhurushop.co.za Remember to include your order number.

Simply SIGN UP by providing some basic information, and specifying your delivery address. Then, you’re ready to get started.

Yes you can. However, you won’t be able to place an order. You also won’t be able to see prices and products specific to your delivery area until you have created a delivery address, which means that when you check out, some items you’ve chosen may not be available for delivery to your area, or may be priced differently.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US

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